top of page
Return Policies
30 Day Return Eligibility:
-
You have 30 days from the original date of purchase to initiate a return for parts.
-
Merchandise must be in its original condition; worn merchandise cannot be returned.
90 Day Warranty Coverage:
-
Our parts are covered by a limited warranty for 90 days from the original date of purchase.
-
Proof of purchase (e.g., receipt or order confirmation) is required to claim warranty coverage.
Inspection and Quality Assurance:
-
All returns are inspected upon arrival for quality assurance.
Return Shipping:
-
Shipping costs for returns are the responsibility of the customer.
Shipping Not Refundable:
-
Please note that shipping costs are not refundable.
Need Guidance?
-
If you require assistance in identifying the right parts, please contact us at support@getorium.com, and our team will be happy to assist you.
bottom of page